skip to Main Content

Membership and Class Pass Terms & Conditions

  • Membership and Pass Validity: All memberships and class passes are valid for the specified duration from the date of purchase. Unused classes or sessions cannot be carried forward beyond the validity period.
  • Booking and Cancellation: To reserve your spot in a class, booking is required in advance. In case you need to cancel a class booking, please do so within the stipulated cancellation window to avoid forfeiture of that class from your pass.
  • Non-Transferable: Memberships and class passes are non-transferable and can only be used by the registered individual.
  • Refunds and Exchanges: Memberships and class passes are non-refundable and non-exchangeable for other services or products.
  • Expiration and Renewal: Please ensure to use all classes within the membership or pass validity period. For renewals, new memberships or passes must be purchased separately.
  • Schedule Changes: The schedule of classes is subject to change. We will do our best to notify you in advance of any changes.
  • Late Arrival: Kindly arrive at least 10 minutes before the class start time. Late arrivals might not be accommodated due to the disruption to the class.
  • Health and Safety: Prior to starting any new exercise program, please consult with a medical professional, especially if you have any pre-existing health conditions or concerns.
  • Liability Waiver: By participating in our classes, you acknowledge that you are undertaking physical activity at your own risk. Oxton Wellness Centre, instructors, and staff will not be held responsible for any injury or loss that might occur during your time at the facility.
  • Code of Conduct: Please be respectful of fellow participants, instructors, and the facility. Any disruptive or inappropriate behaviour may result in your membership or pass being revoked.
  • Privacy: Your personal information will be handled in accordance with our privacy policy. We will not share your information with third parties without your consent.

By purchasing a membership or class pass, you agree to adhere to the above terms and conditions. Your well-being is important to us, and we strive to create a positive and enriching experience for all our members and pass holders. If you have any questions or concerns, please don’t hesitate to reach out to our team.

Back To Top